Cancel all print jobs if any are pending. If there is dye film stuck to the print roller peel it off using adhesive tape or similar the dye film will stick to the tape. The grub screw on the pulley can sometimes come loose 1. This will help identify the cause. Are the cards ejected when you click on ‘OK’? I guess this is a Rio 2e and not a Rio 2 model. How can this be resolved.
Level 2 Expert 70 Answers. Not finding what you are looking for? Please assign your manual to a product: Magicard Rio Card Printer. Contact your Magicard dealer for a replacement dye film. You can’t post answers that contain an email address. Make sure the other pinch rollers are really clean.
However, if the card design has a solid colour background, or the White line is in the centre of the card, printhead replacement magicaard be the only option. Your answer needs to include more details to help people. If there is dye film stuck to the print roller peel it off using adhesive tape or similar the dye film will stick to the tape.
You would also see the line on the used dye film too by unwinding some film from the take-up spool at the front of the printer.
You should not be able to turn this due to the gearbox on the motor. If the problem persists even after cleaning, contact your Magicard dealer. The image can also be rotated degrees in the driver’s Printing Preferences. If you are updating to a later driver version, please make sure you choose ‘Update driver files’ rather than ‘Add a printer when give the choice you will need to restart your PC.
Out of Dye Film Error | Magicard Support
Magicard Rio Pro Single Sided If there is a loose connection, the card sensor always shows as blocked hence the error The warranty status can be checked here; http: Ri is better than cure; Replace the sticky cleaning roller in the cleaning cassette as regular as possible. Dec 03, Magicard Rio Card Printer. Lately during the filling cycle water hammer is occurring.
Check for free play on the card transport stepper motor pulley there should be none! Initially turning the machine on an off resolved the issue but it is now continually reporting the flipper jam.
Are the cards feeding out of the hopper? Not finding what you are looking for? Magicard rio 2e, the printer needs to print the.
Send us an email to; support magicard. Are the cards ejected when mqgicard click on ‘OK’? You can move the print roller round with your finger quite easily. They are normally White, and usually very thin just a few pixels wide. When the ribbon snapped, did the printer report and ‘Out of dye film’ error on the PC via the Status Monitor?
Exactly which model do you have? Try marking the rear full spool with a pen then closing the magiard. Level 2 Expert 70 Answers. How can this be resolved. Posted on Feb 17, More Print this page Share this page. The max point reward for answering a question is While the lid is open, can you see a bright Red LED shining from just below the printhead?
It’s worth a thousand words. Jan 27, Magicard Rio Card Printer. Harrie Level 3 Expert Answers.
Magicard rio 2e error out of dye film but i have film in it
Is the film actually moving? Afterwards check your print start and end position you may be printing off the end of the card – also snaps the ribbon often!
Check that the ends of the pinch roller shafts are retained in the plastic cam followers. The advice below may help others with the same issue though. Tell us some more! Then include a link to a good high resolution scan of the test card? Contact your Magicard dealer for a replacement dye film. Please enter a valid email address. Depending on which Rio model you have Rio, Rio 2, Rio2e, or Rio Prodifferent printhead assemblies are available as a field replaceable unit.
Try to turn the small White cog just above the front-left dye film clip. Only use good quality blank PVC card stock no sharp edges, or burrs Clean the printer regularly using the appropriate cleaning kit; Rio, Rio 2, Rio 2e Cleaning kit part number: You can buy it from your Magicard approved dealer or contact Magicard directly who will direct you to a dealer – info magicard.
Are any of the dye film panels printed before the card gets stuck?
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Have you cleaned the printer using a Magicard cleaning kit? This will help identify the cause.
After the error, open the lid to see if it has moved.